🔒 Privacy Policy 

ALLCHINABUY QUEST (https://allchinabuy.quest) is committed to protecting the privacy of our users. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your personal data while providing our China reverse purchasing agent services.

1. Information We Collect

We collect information that helps us provide our services, communicate with you, and improve your experience. This information falls into two main categories:

A. Personal Identification Information (PII)

This is information you voluntarily provide to us when you inquire about our services, place an order, or communicate with us.

  • Contact Information: Name, email address (e.g., [email protected]), phone number, and shipping address.

  • Payment Information: Details required to process transactions (handled securely by third-party payment processors; we do not store full credit card details).

  • Communication Content: Information contained in emails, contact forms, or direct messages exchanged with our team regarding your sourcing needs.

B. Non-Personal Identification Information

This is information collected automatically when you visit our website.

  • Usage Data: Details about your visits to our site, including traffic data, location data, logs, and other communication data.

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and platform.

  • Cookies: Small files stored on your device that help us improve site functionality and track user patterns.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide and Manage Services: To process your requests for reverse sourcing, facilitate purchases in China, manage logistics, and deliver products to you.

  • To Communicate: To respond to your inquiries, send service-related notifications, updates on your orders, and administrative messages.

  • To Process Transactions: To complete purchases and verify payment details.

  • To Improve Our Website and Services: To analyze usage trends, diagnose technical problems, and optimize the performance and content of our website.

  • To Comply with Legal Obligations: To meet any legal or regulatory requirements.

3. Sharing Your Information

We are committed to maintaining your trust, and we do not sell or rent your PII to third parties. We may share your information only in the following necessary circumstances:

  • Service Providers: We share necessary information with trusted third-party partners who assist us in operating our business and providing our services, such as:

    • Chinese suppliers and manufacturers (to place orders).

    • Payment processors (to handle transactions).

    • Logistics and shipping companies (to deliver your products).

  • Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of othe1rs.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement a variety of security measures to protect the integrity and confidentiality of your personal information. These measures include:

  • Using Secure Socket Layer (SSL) technology for data transmission.

  • Implementing internal physical, electronic, and managerial procedures to safeguard the information we collect.

  • Restricting access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

5. Cookies

Our website uses cookies to enhance your experience. You have the option to accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our service.

6. Links to Other Sites

Our service may contain links to other sites (such as Chinese e-commerce platforms or supplier websites) that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Your Rights

Depending on your location, you may have the right to:

  • Access: Request copies of your personal data we hold.

  • Correction: Request that we correct any information you believe is inaccurate or incomplete.

  • Erasure: Request that we erase your personal data, under certain conditions.2

  • Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.3

  • Object to Processing: Object to our processing of your personal data, under certain conditions.4

To exercise any 5of these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

Email: [email protected]

Website: https://allchinabuy.quest